"THE WPM SOLUTION FITS NICELY INTO THE UNIVERSITY'S VISION OF PROVIDING A 21ST CENTURY SERVICE TO OUR STUDENTS."Carol Parker, Assistant Director of Finance, University of Southampton
WPM work closely with a vast array of higher and further institutions right across England, Scotland, Wales and Ireland.View our full client list here
A UNIQUE APPROACH FOR A UNIQUE INDUSTRY
WPM Education consists of industry leading experts who understand the complex needs and challenges of the Higher and Further Education sector, as well as the complexities of online payments and e-commerce.
Evolving its solutions to fit with a complex industry, WPM Education aims to simplify the payment processes for higher and further institutions, providing bespoke solutions that will improve customer service and increase efficiency in a way that is easy to implement with minimal impact on staff.
WPM Education understands the value of listening to clients needs and suggestions to develop bespoke solutions that are relevant, useful and effective. By encouraging clients to be proactive with their suggestions, WPM Education aspires to keep developing new solutions to streamline the sector.
CUSTOMER SERVICE IS KEY FOR SUCCESS
WPM understands that providing a high level of customer service is key for success and therefore has a dedicated Help Desk team to deal with any daily requests or queries. WPM Education builds relationships with its clients and as a result receives outstanding customer service reports with over 89% of clients stating they would recommend or definitely recommend WPM services to others.*
WPM Education aims to provide the sector with sustainable and evolving solutions that will reduce the need for cash handling within an institution, with the aspiration to become the industry norm and provide all students and customers the opportunity to access services and pay in a simple and convenient way, whenever they choose; wherever they choose.
*Source 2012-2013 WPM Education Customer Satisfaction Survey.