TESTIMONIALS
"The Online Store has allowed us to, with a minimum of cost and effort, provide a simple and effective service to our internal stakeholders to allow them to take payment for their goods and services online. This is fundamental to our vision of a customer service-driven, professional and leading institution and we would now not be without this service. We look forward to driving the Online Store forward with a number of initiatives to make best use of our internal resources and expand the range of items and services which can be purchased."
Richard Shortland, Assistant Director of Finance, University of Birmingham
"We chose WPM as our e-payment solution provider because of their e-payment experience with other HE customers and the private sector. We have been impressed by WPM's professionalism, willingness to listen and to develop solutions in partnership with us. Thanks to their supportive and positive attitude we have been able to introduce an online payment facility to our students in a very tight timeframe. We are looking forward to further develop our e-payment services with WPM."
Anna Verhamme, Projects Manager, University of Exeter
"The WPM solution fits nicely into the university's vision of providing a 21st century service to our students. It has enabled us to make their finances more transparent and offers a convenient and modern way to pay. The facility has clearly been welcomed by the students with £5 million having been paid online in the last 12 months. The working relationship with WPM, both during the implementation and after sales, has been excellent and we are looking forward to working with them on further solutions in the future."
Carol Parker, Asst Director of Finance, University of Southampton
"Since introducing the Card Payment Gateway the Finance Office queues and processing time have reduced beyond our original expectations."
Helen Edge, Team Leader - Banking & Credit Control, Lancaster University
"Since the introduction of the Card Payment Gateway the Finance Office have benefited from over 800 hours of saved card processing time, freeing resources to improve customer services, whilst working in a more effective and efficient manner."
Elaine Davitt, Income Manager, University of Birmingham
"WPM made the whole system very easy to implement and operate. We would now not be without this facility."
Ian Smallwood, Chief Accountant, University of Salford
"Students must now take responsibility for amendments to bank details for Direct Debits and removes this task away from our busy Finance staff."
C Stallard, Head of Finance & Planning, University of Gloucestershire
"The online store has helped the University transform the way graduation Ceremonies are managed, by providing greater
control over the organisation, processing and distribution of tickets. This has significantly reduced paperwork and staff
administration time, leading to a more efficient and effective process."
"We are now looking forward to extending the store across many more areas of the University's business."
Martin Taylor, Asst Finance Director, University of Wolverhampton
"We selected the WPM Card Gateway Solution because it offered the features and benefits that we required. The E-Payment solution has proved to be resilient and reliable and the knowledgeable technical support team helped us to launch the project within a very short period of time. The fact that our Customers can make payments at any time of day or night, from any location has been of a huge benefit, both to them and to us."
Karen Hercus, Finance Systems Manager, University of Aberdeen
"WPM have guided and supported the University of Northampton through the introduction of our e-payments system. Their advice has been invaluable and their after sales service has been excellent. We are delighted we chose WPM to help us deliver our e-payments system."
Janet Baines, Systems & Projects Manager, The University of Northampton
"WPM successfully guided De Montfort University through the development set-up and activation of an online payment portal for the collection of monies from our student population. During the development phase and the ongoing use of the live system we have found WPM to be both responsive and attentive when tweaks or modifications to our processes were required. We have found their professional knowledge and experience in the sphere of Internet payment collection to be invaluable."
Elaine Platts, Senior Clerk Collections, De Montfort University