"DURING THE DEVELOPMENT PHASE AND USE OF THE LIVE SYSTEM WE HAVE FOUND WPM TO BE RESPONSIVE AND ATTENTIVE WHEN TWEAKS OR MODIFICATIONS WERE REQUIRED."
Elaine Platts, Senior Clerk Collections, De Montfort University
ONLINE STORE: HOW IT WORKS
The Online Store is a stand-alone solution which can be adopted by the institution as a whole and/or used by individual departments as required.
The interface can be seamlessly linked directly from the institution's website, branded to the institution's requirements and integrate with all the institutions existing processes and systems.
This means that each store can have a separate visual identity, configuration and administrator access. This includes allowing different payment service providers or merchant accounts to be used within each store. The implementation of separate stores is normally dependant on the institutions requirements from either a financial or logistical point of view, i.e. one store can be used just to sell short courses and another for general services.
MODULAR APPROACH
The Online Store is a modular-ecommerce framework with core modules covering a product catalogue, system management, sales order processing and system reporting with additional add-on modules available which provide expansion into more specialist areas with minimal set up such as the Conference & Events Module, Short Courses Module, E-Marketing Module and the Graduation Ceremonies Module.
The Online Store (like WPM Education's other solutions) benefits from secure managed hosting ensuring that availability is guaranteed and that no additional physical hardware or software is required. Updates occur seamlessly and WPM Education ensures that, within the annual licence fee, all mandatory changes are made as and when required to ensure the store stays compliant with current requirements.
PCI DSS COMPLIANT
WPM Education’s Online Store is an online shopping cart with industrial strength security and is fully PCI DSS compliant, removing the risk away from a college or university, allowing it to securely list and sell products and services online. The system streamlines all current payment processes into a centralised, secure and simplified method of handling payments online, which, in turn, minimises staff administration.
REDUCES THE AMOUNT OF CASH HANDLING ONSITE
The Online Store reduces the amount of cash taken onsite. This not only reduces administration time and the cost for processing payments but also reduces the cost of invoicing, and in some cases removes the need for an invoice to be raised at all, as payment is made at the same time as ordering.
ALL DEPARTMENTS WITHIN YOUR INSTITUTION CAN SELL SERVICES AND PRODUCTS ONLINE USING A SINGLE SYSTEM
Therefore, you can have a transparent view of your revenue stream and gain a clear understanding of who has paid for what, where and when. This means it is easier to manage and link all online transactions and ensure that the customer payment experience is consistent throughout all online transactions within the institution, further managing customer expectations.
INCREASE REVENUE AND OPERATE MORE LIKE A COMMERCIAL ENTITY
The Online Store uses best practice e-commerce techniques to empower departments within the institution to expand their product and service offering to students, staff and the wider online market. While also using intelligent e-commerce functionality to up-sell and cross-sell for maximum revenue, repeat purchase decisions and operate more like a commercial entity.
UPDATED BY NON IT STAFF
The content of the Online Store is managed via a simple staff administration website interface, offering flexibility for your staff to set up new product/service categories and to add additional products and services easily with no programming experience and minimal staff training.
NO LIMITATIONS OR ADDITIONAL COSTS
There are no limitations, or additional costs, based on the amount of users, products, orders or customers that the Online Store will support. This makes it an extremely appealing solution to an institution's both short and long term e-payments and e-commerce strategy as WPM Education is continually developing the core and optional functionality in response to the sector's requirements.
BENEFITS
- Easily sell a wider range of services and products
- Centralise and simplify the sales and payment process
- Money cycle bought forward
- Secure managed hosting environment
- No additional hardware or software required
- Branded to your requirements
- Supports multiple PSPs
- Fully integrates with online Payment Service Providers
- Online shopping cart with industrial strength security
- Support for secure offline payment processing
- Fraud screening
- Dedicated Service Desk to aid any queries
- DDA and SENDA compliance for accessibility
EXPERT SUPPORT
Once you've successfully implemented the Online Store we offer you full support throughout the working day with out of hours support for critical issues via a Service Desk for specified personnel.
We are also able to offer you an Enhanced Support package giving direct access to assistance via phone, email, web and remote support software as well as offering regular training and premium e-learning content. For more information, click here.