WPM EDUCATION TRAINING

WPM Education provide on-site training across all our systems and recommend that staff are fully trained before becoming regular users. Staff that complete the training are both equipped to work efficiently, and able in time to train successive users of the system.

BENEFITS OF WPM EDUCATION USER TRAINING
FOR YOUR INSTITUTION	FOR YOUR STAFF
Maximise the usage of your solutions Increased return on investment Increased number of employees able to efficiently use the systems Better usage of reporting functionality Keep up to date with developments/ improvements to the software Knowledgeable and motivated staff	Improve every day productivity and effectiveness Better understanding of our systems Quicker completion of tasks Reduce needless mistakes Ability to train others within the institution, as well as give expert advice and practical hints

Our clients report that access to a wide range of training options and product demonstrations is especially important when users are new to the solutions e.g. if they have just joined the institution or changed roles, and follow-up and refresher training is essential for regular users to ensure they are always up-to-date with the latest changes and developments.

TRAINING PROGRAMME 2011

WPM Education offers training that covers our full product mix:

• Card Payment Gateway and Recurring Card Payments
• Direct Debit Management System
• Online Store - System Administrator
• Online Store - Product Catalogue
• Online Store - Short Courses
• Online Store - Conference & Events
• Online Store - Graduation Ceremonies (Available late 2011)
• Google Analytics

In order for all delegates to get the most out of the training we tailor our training to suit the level of knowledge and objectives of the attendees

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ONLINE STORE SHARED TRAINING 2012

We are pleased to announce a series of Online Store V4 training sessions in June 2012 in Leeds, Edinburgh, London and Bristol. These sessions are open to attendees from all institutions with a limited number of places for each session. The aim for these sessions is to cover common processes within a particular system, and also to keep users up to date with new features and developments.

For users subscribed to WPM's enhanced support package you can use your training credits to attend these courses at no charge.

You can book your place on one of these sessions by registering online

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ON-SITE TRAINING

On-site training is provided to an institution for each new implementation of a new WPM Education solution. Additional training is also available on demand, to meet the needs of experienced or new users at an existing clients' site.

A WPM Education trainer will visit the institution and tailor the training programme to fit the exact training requirements of the group. This training is normally undertaken in a day or series of days.

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ONLINE TRAINING (WEBINARS)

Webinars are a useful training tool for re-visiting topics covered within on-site sessions. They have the advantage of being flexible, and can cater for users who are spread out across a campus.

Webinars can be requested by institutions through their account manager.

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E-LEARNING (ON DEMAND)

In order to meet the needs of a growing user-base, we are developing a range of e-learning resources designed to support and enhance our training. They will be available later this year, and will provide step-by-step demonstrations along with activities to guide users through our processes.

More information on our e-learning offering will be released later in 2011. However in the meantime please contact us with any suggestions or queries.

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If you have any questions regarding WPM Education training please contact us