"GIVEN THE ECONOMIC ENVIRONMENT THE IMPLEMENTATION AND EXPLOITATION OF WPM E-COMMERCE SOLUTIONS IS NOW NOT OPTIONAL BUT ESSENTIAL FOR ALL HE AND FE PROVIDERS."

Richard Shortland, Assistant Finance Director Treasury, University of Birmingham

WPM EDUCATION TRAINING

WPM Education offers users a wide range of training opportunities that help an institution get the most out of their investment and empower staff to maximise the usage of their solutions.

WPM Education provide on-site training across all our systems and recommend that staff are fully trained before becoming regular users. Staff that complete the training are both equipped to work efficiently, and able in time to train successive users of the system.

BENEFITS OF WPM EDUCATION USER TRAINING
FOR YOUR INSTITUTION	FOR YOUR STAFF
Maximise the usage of your solutions Increased return on investment Increased number of employees able to efficiently use the systems Better usage of reporting functionality Keep up to date with developments/ improvements to the software Knowledgeable and motivated staff	Improve every day productivity and effectiveness Better understanding of our systems Quicker completion of tasks Reduce needless mistakes Ability to train others within the institution, as well as give expert advice and practical hints

Our clients report that access to a wide range of training options and product demonstrations is especially important when users are new to the solutions e.g. if they have just joined the institution or changed roles, and follow-up and refresher training is essential for regular users to ensure they are always up-to-date with the latest changes and developments.

TRAINING PROGRAMME

WPM Education offers training that covers our full product mix:

Card Payment Gateway and Recurring Card Payments
Direct Debit Management System
Online Store - System Administrator
Online Store - Product Catalogue
Online Store - Short Courses
Online Store - Conference & Events
Online Store - Graduation Ceremonies (Available shortly)
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In order for all delegates to get the most out of the training we tailor our training to suit the level of knowledge and objectives of the attendees

ON-SITE TRAINING

On-site training is provided to an institution for each new implementation of a new WPM Education solution. Additional training is also available on demand, to meet the needs of experienced or new users at an existing clients' site.

A WPM Education trainer will visit the institution and tailor the training programme to fit the exact training requirements of the group. This training is normally undertaken in a day or series of days.

ONLINE TRAINING (WEBINARS)

Webinars are a useful training tool for re-visiting topics covered within on-site sessions. They have the advantage of being flexible, and can cater for users who are spread out across a campus.

Webinars can be requested by institutions through their account manager.

E-LEARNING (ON DEMAND)

In order to meet the needs of a growing user-base, we are developing a range of e-learning resources designed to support and enhance our training. They will be available later this year, and will provide step-by-step demonstrations along with activities to guide users through our processes.

More information on our e-learning offering will be released soon. However in the meantime please contact us with any suggestions or queries.

If you have any questions regarding WPM Education training please contact us